REALTORS®, are you looking for a well-established insurance company to recommend to your clients? Well, you need look no further than the Allstate Insurance Company whose history began back in the fall of 1930 when General Robert E. Wood, Sears, Roebuck & Co. President and Board Chairman, got the idea to start an auto insurance company and sell insurance by mail. It was the beginning of something big as the Allstate Corporation is now the nation’s largest publicly held personal lines insurer providing insurance products to approximately 16 million households.
Over time, Allstate has grown quite a bit from its humble beginnings and is currently headquartered in Northbrook, Illinois. The company’s best-in-class products and services offer both insurance protection and retirement solutions for households across the United States and now also include products and services in Ireland, the United Kingdom, Canada, and India. Overall, Allstate Insurance Company is continually innovating – this is done primarily for the good of the company’s customers, whether that means helping them to protect their loved ones, or to simply save a little money. Allstate is one of the nation’s leading insurers in urban areas and has supported auto and highway safety reforms, including seat belts, air bags, and teen driver education.
When it comes to insurance, it is important to pick the right company as well as the right local agent who knows the community. As your local Allstate Agent, Jay Franklin is there to assess your needs, explain the different coverage options, and identify any gaps that may leave you vulnerable. It is also important to find an agent that shares your values and cares about your family’s financial security.
Jay grew up in Michigan, learning Midwest values of always doing the right thing for people. His Journey to Texas brought him through Indiana, Florida, with his last stop five years ago here in San Antonio. Most of Jay’s career was spent in the Building Supply business, as he spent his last 15 years with the Pella Window Corporation as Regional Sales Manager. Jay traveled the western US helping distributors sell Pella products to professional home builders.
Jay raised 4 children in Florida and his oldest daughter works with him every day in the insurance office. The oldest son sadly passed away in Tennessee a year ago, but he left a small son that now also lives in San Antonio with his mother. Besides those two children, one son attends college in Tennessee, and another is a student at Steele High School. Jay’s wife, Gigi, is a graduate of Churchill and Trinity University, and in addition to being licensed to sell insurance, Gigi has been the school nurse at Reagan High School since they opened.
The office of Franklin Insurance Group opened on the corner of Stone Oak and Huebner in 2019. Allstate has been a perfect fit for Jay Franklin and his team. Allstate provides all new agents with great training prior to starting with the company and their ongoing training has been invaluable to keep them current as they continue to work on helping their customers protect themselves.
Jay’s staff of five licensed agents remains focused on providing exceptional customer service and on being readily accessible to all their customers. It is important to them to remain engaged well after the policy sale to be aware of any changes that might affect their customer’s lives.
During the pandemic, Allstate was one of the first insurance companies to refund premium dollars to help people that were affected by the changing economy. Allstate also provided special payment plans for those that had trouble making payments throughout the year. As an office, their agents called all of their customers to make sure they were safe and that they were made aware of their options for deferring payments.
Some of their best successes have come with new home buyers as they have been able to bind policies within minutes of quoting a price, so when closing dates change, or mortgage information changes, they have been able to make the necessary changes immediately to keep closings on schedule. Bundling Home and Auto policies also can help save customers a ton of money on insurance costs. They can also provide Flood insurance, landlord Policies, Builders Risk, Personal Umbrella, Business Insurance, and Life Insurance policies.
Jay is proud of the insurance business he has built and of the opportunity to get to know all of their Franklin Insurance Group customers, as helping them make the right decisions about their insurance needs is what helps Jay and his group get up in the morning and do the best job they can because it’s not just a job for them, it’s their calling!
